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Weblog Archive Cutedge

by: Bernard Teo

Creative Commons License

Copyright © 2003-2012
Bernard Teo
Some Rights Reserved.

Tue 21 Aug 2007

About the down-time this morning

Category : Commentary/downtime.txt

This web site was down for about 6 hours from 3.00 in the morning, which should have been its busiest time since it's daylight then in the Western hemisphere, and that's where most of our users come from, by far.

Or at least until China and India wake up to the potential for using the Mac, or until they can afford to buy them, whichever comes later).

Fortunately, I have two Internet lines coming into the house and I switched the server onto the other line when I discovered something was amiss when I woke up this morning.

When everything was settled and the server humming again on the backup line, I prepared to call the ISP of the line that was down. And this is where I've found the most use for Boot Camp.

It's often self-defeating, when you're calling on the techies of a Windows-centric ISP, to let on that you're using a Mac. So I just start up Windows XP on my iMac, and follow through with all the steps - one, look for the DOS prompt and enter this (cryptic) line so that you can find out where the router is, and then open Internet Explorer to enter the location of that router into it, etc. and etc. And I do this, content in the knowledge I can get the Mac to work once the PC manage to get on to the network.

Of course, on the Mac, you can get that router location just by looking into Network Preferences. But you'll never get past hello, once you say you're using a Mac. It's always the Mac's fault.

Anyway, my line's up again and I've switched the server back onto it since that's the much faster line. I use the other just for backup, for times like this, and for testing the live connection and other development jobs.

P.S. : Some updates. I was having a heck of a time getting SASL-based authentication to work again on Leopard. The good news is that I've found a solution to half of the problem (Postfix authenticating with another server as a mail client). The bad news is that I'm still stuck on the other half (Postfix acting as the SMTP server and authenticating mail clients for relay). But I am making some progress. So, is that breaking the NDA? I'll remove this note if it is.

Posted at 9:24AM UTC | permalink

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