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Thu 10 Jun 2004
Do, Learn, Adapt
Category : Singapore/DoLearnAdapt.txt
I've just finished reading a compilation of the speeches and writings of Mr Tan Kim Lian, CEO of NTUC Income, Singapore's largest provider of general and health insurance, and third largest provider of life insurance.
Having started in 1970 with a share capital of only S$1 million, its asset base now total S$11 billion.
It was a surprisingly enjoyable read because it's clear within the first few pages that, here, we have a brilliant mind - a rare entreprenurial spirit in a government-linked company.
He was constantly exhorting people to "do, learn, adapt" and this reminded me of the diagram that Burke and Morrison drew in the "Business @ the Speed of Stupid" book that I reproduce below :
I like this because it pulls the users and systems developers into a cycle that allows each to do, learn, and adapt from working with the other. It's the yin and the yang of systems development.